· When collecting a vehicle driver must present the booking voucher, driving license and Id or passport.
· Driver must present a valid credit card (VISA or MasterCard) as an exclusively payment, that should be made payable to the person listed as primary driver of the rental agreement. We also accept payments with AMEX with a surcharge of 5% on the total rental price. We will not accept payments by Diners. When booking your car you will be charged 10% of the total rental amount agreed to guarantee your reservation, and on pick up you will be charged the rest.
· Minimum age for driving is 25 years and maximum 75 and must be holders of a driving license for a length of at least 2 years. Drivers under 25 years must pay an additional premium insurance of € 5,00 / day (minimum € 15,00 and maximum € 65,00 per contract). These drivers may be only authorize to drive vehicles in categories A,B,C,D,E.
PAYMENT: Credit card (Visa / MasterCard) will be required on your arrival as car rental payment and warranty ! Extras will be required to be paid cash euros. We also accept payments with AMEX with a surcharge of 5% on the total rental price. We can accept payments by debit card or cash, but ONLY when the additional insurance has been taken out (that right is reserved by the company). Credit card holder must be lead / main driver of the rental car.
SECURITY DEPOSIT:Depending on the type of insurance option selected, please note that Zenith-Rent-a-Car will normally require a security deposit at the start of the rental to cover the insurance excess, this normally will be an amount blocked on the credit card of the lead driver. Security deposit will be unblocked at the end of the rental provided the car is returned in the same conditions as when picked it up. CASH OR DEBIT CARDS may be accepted. We always advice on collecting the vehicle please, be sure to inspect it for any damage and report any problem to the car hire company before departing the location, or if during the rental as soon as possible. We also recommended checking the vehicle when returning to ensure any damage is agreed.
FUEL:Fuel is not included in our quoted rates. Zenith-Rent-a-Caroperates a full / empty fuelling system. On arrival you will be asked to prepay for a full tank (depending on the model supplied), and must return the car empty as possible, as there are not refund for unused fuel. For rentals less than 5 days, car will be delivered with a half tank of fuel.
CLEANING: Please, note that Zenith-Rent-a-Carwill apply a minimun charge of €50,00if the returned vehicle may need and extra special cleaning.
EARLY RETURNS: There is not refund for early returns.
TAXES: 21% V.A.T. are included in the quoted price.
SECURITY DEPOSIT:Please note that Zenith-Rent-a-Carwill normally require a security deposit at the start of the rental to cover the insurance excess, this will normally be an amount blocked on the credit card of the main driver. Security deposit is usually returned at the end of the rental provided the car is returned in the same condition as rented. CASH AND DEBIT CARD CAN ALSO BE ACCEPTED. On collecting the vehicle please be sure to inspect the vehicle for any damage and report any problems to the car hire firm before departing the location, or as soon as possible if something may happen during rental period. We also recommend checking the vehicle with the company when returning to ensure any damage is agreed.
CROSS BORDERING – TERRITORIAL RESTRICTIONS: Vehicles are not allowed to be taken outside of Spain. Unless you are authorize for that. Please, ask our booking department.
TRAFFIC & PARKING TICKETS:Are not included in any case. Client is responsible for all traffic violations, fines, toll charges and/or citations incurred during rental period. In the event client is given a ticket, will be charged on credit card € 30,00 as administrative processing fee.
OUT OF HOURS: Pick-up at Malaga Airport car rental, free of charge during opening hours (from 08:00hrs. to 21:00hrs.). Out of hours service at an extra fee of € 25,00 from 21:00hrs. to 23:00hrs. and € 30,00 from 23:00hrs. on.
PICK-UP & DROP-OFF: Forsmall additional fee, you can pick-up or drop-off vehicle anywhere on the Costa del Sol.
ADITIONAL DRIVERS: Are charged at an extra fee of € 3,00 per day (minimum applied fee of € 12,00, maximum of € 42,00)
BABY SEATS:Are charged at an extra fee of €4,00 per day, same fee applies to Child seats and Booster seats.
RENTAL PERIOD: All rentals are charged on a 24 hour basis. We allow a 2-hour grace period when returning your car, if later you will be charged for an extra day rental.
PUSHCHAIRS: We offer baby-push chairs at only € 25,00 / week.
G.P.S.: You can also book your navigation system with us at only € 5,00 / day.
ROAD ASSISTANCE: 24hrs breakdown cover is included in the rates. Dependant on the circumstances the supplier reserves the right to provide a replacement vehicle
EXTRA INSURANCE: You will be asked to pay and extra insurance that will cover damage to tires, hubcaps, windscreen, windows, wing mirrors and interior mirrors at a fee of €6,00 / day for groups A,B,C,D,E €8,00 / day for groups F,G,H,I and € 11,00 / day for people carriers group M.
THEFT & LOSS OF PERSONAL BELONGINGS: Zenith-Rent-a-Caris not responsible for forgotten, lost or stolen items inside the rental vehicle.
CANCELLATION:If the booking is cancelled after 48 hours of placing the reservation, a cancellation fee of 10 % will be applied. If the booking is cancelled less than 48 hours before the pick up date / time , Zenith-Rent-a-Carwill be allowed to keep 50% of the total of the agreed rental amount. If the booking is cancelled less than 24 hours before the arrival date / time, customer will be responsible to pay 100% of the total rental amount agreed.